Privacy statement and cookie policy

 Privacy Statement

We are committed to protecting your privacy when you use our services.  This privacy notice explains how we use your information and how we protect your privacy.  We will ensure your personal information is processed in accordance with the provisions of the Data Protection Act 2018 and the General Data Protection Regulation (Regulation (EU) 2016/679).

Some of your personal data, collected by the Council you have applied to, will be used by the Bedfordshire Homefinder scheme, hosted by Home Connections, to enable you to bid for properties through the scheme. Your personal data will include your name, address and contact telephone number and your email address.  Bedfordshire Homefinder also stores your date of birth and National Insurance number and information about your housing need and priority assessment. Your personal data will be:

  • Processed lawfully, fairly and in a transparent manner
  • Collected for a specified and legitimate purpose
  • Adequate, relevant and limited
  • Accurate
  • Kept no longer than is necessary
  • Processed in line with your rights
  • Secure
  • Not transferred to countries outside the European Union

Bedfordshire Homefinder is committed to upholding your rights in respect of your personal data.  The law provides the following rights for individuals:

  1. Right to be informed
  2. The right of access
  3. The right to rectification
  4. The right to erase
  5. The right to restrict processing
  6. The right to data portability
  7. The right to object
  8. Rights in relation to automated decision making and profiling

Further information can be found on the Information Commissioner’s Office website

Bedfordshire Homefinder retains personal information during the period of the relationship we have with you and for a set period afterwards to allow us to meet legal obligations and to prevent fraud.

Your personal data will be used by the Bedfordshire Homefinder Partnership solely for the purposes of processing bids placed on properties advertised through the scheme.  If you bid successfully for a property owned by another housing provider, any relevant information about you will be provided to them, to enable them to contact you and confirm your suitability for the property.  If you bid for such a property, you will be deemed to have consented for your information to be shared with the other provider.


Central Bedfordshire Council

Grand Union Housing Group

Luton Borough Council      

The Bedfordshire Homefinder web-based service is hosted by Home Connections Ltd.  Home Connections Ltd. has technical and organisational measures in place to safeguard and secure the information collected by Bedfordshire Homefinder.  To view Home Connections Ltd.  Privacy Statement go to:


Cookie Policy

Cookies are small text files that are placed on your computer by websites that you visit.  They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

When someone visits a website powered by Home Connections, they will place cookies on your computer to collect standard information about the number of visitors to the site, average time spent on the site, pages viewed and other statistical information.  No personal data is collected or viewed through the use of cookies.  Any personal data collected as a consequence of your housing application and bidding activity will be stored and used in accordance with our Privacy Statement above.

If you have any concerns about how your data is stored or used by the Bedfordshire Homefinder scheme you can contact the relevant partner organisation as follow

Central Bedfordshire Council:
Email: [email protected]
Telephone: 0300 300 4968

Luton Borough Council:
Yvonne Salvin, Data Protection Officer
Email: [email protected]
Telephone: 01582 546398

Grand Union Housing Group                     
Email:  [email protected]